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Privacy Policy

Oxyfresh Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Oxyfresh.com.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Tracking pixels: Tracking pixels are being used to collect information and the information collected will be shared with our advertising agencies to provide targeted advertisements.

To opt-out from receiving targeted ads please contact us by phone at 1-800-333-7374 or by emailing to smiles@oxyfresh.com.

Oxyfresh.com uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via Email or SMS.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account, email address, and phone number. This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We make an effort to clearly disclose how Order Information is used at the point where it is collected so you can determine whether you wish to provide such information. In that context, credit card transactions are handled by third-party financial institutions and their vendors, which receive the credit card number and personal information only to verify the credit card numbers and process transactions. General information, defined as information that can not personally identify you, is retained only to the extent necessary to serve you.

Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell or otherwise disclose personal information to other companies except for those that may act as our agents in providing our products or services, and which agree to use it only for that purpose and to keep the information secure and confidential. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

We are committed to take reasonable precautions to protect personal information you provide online or otherwise from loss, misuse or unauthorized access. We employ appropriate processes to safeguard and secure your information. On our Site, we use secure sockets layering (“SSL”) to encrypt certain personal information such as your credit card number prior to sending it over the internet. Since SSL technology is the industry standard for securing online transactions, placing an order on our Site is as safe as giving your credit card number on the phone. We may disclose such information you provide to our Site when we reasonably believe disclosure is appropriate to comply with the law; to enforce our Terms of Use and other agreements; or to protect the rights, property or safety of our website or others.

We use Google Analytics to help us understand how our customers use Oxyfresh.com. How Google uses your Personal Information.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Mention opt-out links from external services such as:

To opt-out of receiving behavioral advertising visit DAA or NAI.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us at info@oxyfresh.com


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Oxyfresh has complete confidence in the excellence of its products.

That’s why we offer a 100% money-back guarantee (minus the cost of shipping) within 30 days of purchase if you’re not happy.