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Frequently Asked Questions (FAQs)

What causes bad breath?

In most cases, bad breath happens because of bad habits or bad oral hygiene. Smoking or eating things that promote bacteria growth in the mouth will create bad breath. Not cleaning the mouth thoroughly enough will only make it into a bigger problem.

What foods can cause bad breath?

The obvious ones of course are the smelly ones, garlic, onions and some cheeses. There are also the other ones, less obvious ones that will produce bad smelling burps, like radishes and cauliflower.

What are the common solutions of bad breath?

The most basic solution to prevent bad breath it to brush and floss your teeth at least twice a day and make sure to use that tongue scraper to prevent the bacteria growth on the back of the tongue.

Is it safe to use the Oxyfresh Mouthwash several times a day?

Yes, it is completely safe to swish with the mouthwash as often as you need to.

Is the Fresh Breath Lemon-Mint Mouthwash the strongest option?

Yes. It has twice the amount of Oxygene and Zinc, plus Aloe, lemon and essential oils, to further combat bad breath and sooth tissue.

Does the Fresh Breath Lemon-Mint Toothpaste contain Fluoride?

No it does not. Only our Cavity Protection Toothpaste does.

What is the percentage of fluoride in the Cavity Protection Mouthwash?

The Cavity Protection Mouthwash contains .05% fluoride.

What is the percentage of fluoride in the Cavity Protection Toothpaste?

Oxyfresh Cavity Protection Toothpaste contains .235% sodium fluoride.

Which Oxyfresh Toothpaste has the least amount of abrasiveness?

Our Pro Formula Toothpaste has the least amount of abrasiveness?

How long will it take for my order to arrive?

3-7 business days when choosing Standard Shipping Method.

Will extreme heat and or cold affect my product while it is in transit?

No it will not. Our products are made to withstand extreme temperatures for a short period of time. If your product is frozen, let it thaw at room temperature.

Is it okay to premix the Pet Dental Water Additive and keep in the refrigerator?

Yes you can premix the Pet Dental Water Additive with water, as long as the container it is being stored in is very clean and it is not stored in direct sunlight.

Is it okay to use the Pet Dental Water Additive in a charcoal fountain?

Yes, the Pet Dental Water Additive will not be filtered out.

How often can I use Oxyfresh mouthwash in a day?

As often as you feel necessary. It is perfectly safe to use multiple times a day.

Do you offer free shipping on a specific size order?

No. We do not offer free shipping. However, we do offer retail customers $5 shipping on orders over $49. (this does not apply to Pro accounts)

CANADA: I am in Canada. How many days will it take for me to receive my order?

Within 12 business days from the date your order ships.

CANADA: Will I have to pay duty upon delivery?


CANADA: Is there a less expensive shipping option to Canada?

No there is not. We currently use one shipping option to export orders to Canada. Your order will be delivered via Canada Post.

CANADA: When will my order ship?

We ship orders to Canada on Mon, Wed, Fri. Example: If your order is completed after 8am Pacific Time on Monday, it will ship on Wednesday.


Customer Service: 800.333.7374
Monday through Friday: 7 a.m. to 4 p.m. PT

Corporate Office: 208.292.1200
Monday through Friday: 8 a.m. to 5 p.m. PT

Fax: 800.990.5285
24 hours a day

General email:
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100% Money Back Guarantee

Oxyfresh has complete confidence in the excellence of its products.

That’s why we offer a 100% money-back guarantee (minus the cost of shipping) within 30 days of purchase if you’re not happy.