Shipping (USA)

3-7 business days when choosing Standard Shipping Method.

Orders placed before 10:30 am PST will ship same day … YAY.
Orders placed AFTER 10:30 am PST will ship the following business day.

Our products are made to withstand extreme temperatures for a short period of time. If your product is frozen, let it thaw at room temperature.

Prolonged exposure to temperatures above 77F can impact the color and/or odor of the product.

Store in original container in cool and dry place (50-77F), out of direct sunlight.

Yes. Standard Shipping Rate US for customers AND pros for orders $49 and above will be FREE.

Standard Shipping Rate for any customer or pro order under $49 in the US is $6.99 flat.

Expedited Shipping rate for any customer or pro in the US will be charged the actual calculated rate from the carrier no matter the size or value of their order.

An email is automatically sent from smiles@oxyfresh.com with tracking information.

If you've created an account page, log in, click on your most recent order number, and copy the tracking number that shows up in the green box at the top of the page.

Shipping (Canada)

Orders placed before 10:30 am PST will ship same day … YAY.

Orders placed AFTER 10:30 am PST will ship the following business day.

Within 14 business days from the date your order ships.

No there is not. We currently use one shipping option to export orders to Canada. Your order will be delivered via UPS.

Your order will be delivered right to your door! We do not ship to P.O. Boxes in Canada.

No.

Account

Set it and forget it. Save your time, hard-earned dollars, and 10% on every order with a recurring subscription! You will receive free shipping for subscription orders $49 and over (US only). Learn more here.

Contact us or log into your account to manage or cancel your subscription.

We offer wholesale programs for Pet Pros and Dental Pros. To apply for a wholesale account please visit our wholesale inquiry page.

After the account has been created, access wholesale pricing at the wholesale storefront.

Oxyfresh Pet FAQs

Pet Products Usage

Recommended dose is ¼ teaspoon of Pet Water Additive to 1 cup water. New to the product or sensitive pets you can cut that in half to start (1/8 teaspoon per cup of water).

Pets of any age can use the Pet Water Additive. The product is not systematically absorbed so the dosage is not based on age or size. It works in their mouth for 60 seconds and becomes inert.

We do not recommend using Pet Water Additive with your pet’s water fountain. Active carbon and charcoal filters are made by design to trap many types of compounds.

Our active compound Oxygene is no exception and will stick to the filter, reducing the effectiveness of the water additive.

Filters that do not contain active carbon or charcoal may by used, however the pet water additive is most effective when drinking bowl and water are cleaned daily and refilled with fresh water and additive.

We do not recommend premixing the Pet Dental Water Additive with water.

The product is made to activate for 60 seconds when it encounters organic compounds, then becomes inert.

The only way to ensure that it does not activate prematurely, and to reduce microbial cross contamination, is to keep it in the original packaging until the time of use.

Storage Conditions: Store in original container in cool and dry place (50-77F), out of direct sunlight.

Oxyfresh Dental FAQs

Fresh Breath

In most cases, bad breath happens because of bad habits or bad oral hygiene. Smoking or eating things that promote bacteria growth in the mouth will create bad breath. Not cleaning the mouth thoroughly enough will only make it into a bigger problem.

The obvious ones of course are the smelly ones, garlic, onions and some cheeses. There are also the other ones, less obvious ones that will produce bad smelling burps, like radishes and cauliflower.

The most basic solution to prevent bad breath it to brush and floss your teeth at least twice a day and make sure to use that tongue scraper to prevent the bacteria growth on the back of the tongue.

Dental Products (General)

Yes, it is completely safe to swish with the mouthwash as often as you need to.

Yes. It has twice the amount of Oxygene (stabilized chlorine dioxide) and Zinc, plus Aloe, lemon and essential oils, to further combat bad breath and sooth tissue.

Our Pro Formula Toothpaste has the least amount of abrasiveness?

Dental Products (Ingredients)

No it does not. Only our Cavity Protection Toothpaste does.

The Cavity Protection Mouthwash contains .05% sodium fluoride.

Oxyfresh Cavity Protection Toothpaste contains .235% sodium fluoride.

Oxyfresh customer service contact

Still have questions?

Customer Service

800.333.7374
Monday – Friday
7am–4pm PT

Wholesale

sales@oxyfresh.com
Monday – Friday
7am–4pm PT

Address

601 E. Front Ave.
Suite 402
Coeur d’Alene, ID 83814